Maggie M. - January 13, 2018
I cannot say enough wonderful things about my experience with Closets By Design. The sales consultant / designer was extremely personable, friendly, responsive and knew her stuff. After I had already signed off on two closets and placed the down payment, I changed my mind and wanted to remove one of the closets due to another planned home reno. When I explained this to them, they didn't even blink an eye. They just simply said no problem at all, removed the second closet and immediately refunded my credit card. On the day of installation, the installer called ahead of time and was very friendly on the phone. When he got to the house, he was very careful and respectful of our home by wearing covers on his shoes and laying blankets down on the floors. He was also very patient with my two dogs who barked a lot. As he was leaving, he even gave me a tip for how to fix something on my front door and left something for my husband if he wanted to use it to fix it with. Which had nothing to do with our closet order! Excellent customer service and wonderful experience all around! Thank you!